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Question: 1 / 400

Which scenario is NOT classified as a social media crisis?

Product recall announcement

Employee misconduct

Minor technical issues

The scenario of minor technical issues is not classified as a social media crisis because it typically does not have a significant impact on the brand's reputation or consumer trust. Social media crises often involve situations that can lead to widespread negative perception or backlash, including major events like product recalls or public scandals that capture the attention of a large audience and can harm the organization’s image.

In contrast, minor technical issues usually pertain to small-scale operational problems that can be addressed relatively easily without escalating to a broader crisis level. Such issues might cause temporary inconvenience but do not trigger the same level of public concern or media scrutiny that would be seen in a true crisis scenario. Therefore, they are generally managed without significant repercussions, distinguishing them from the high-stakes nature of other options listed, such as a product recall announcement or employee misconduct.

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Public relations scandal

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